SMS for E‑commerce
and manage logistics — all with SMS.
E-commerce SMS Marketing Use Cases
Abandoned cart notifications
Retarget abandoned cart customers with an SMS reminder that includes a special offer, encouraging them to complete their online order.
Add SMS to your inbound marketing strategy by collecting leads and generating new customers with SMS automation and keyword campaigns.
Customer experience and retention
Improve your customer experience by sending order, shipment, and delivery confirmations and offering customer service via SMS.
Gather feedback and positive reviews
Build better relationships by asking for feedback and encouraging customers to leave online reviews.
Improve your customer experience
It’s tough to succeed in ecommerce, so stand out from the crowd with an exceptional customer experience. 80% of retail customers say they’d rather send an SMS than call a contact center so giving customers a 2-way platform to contact you that they’re already comfortable using will help your business succeed.
Integrate SMS into your tech stack
Why Burst SMS for
E-commerce & Retail
100% SMS Delivery Guarantee
All messages are sent through ON-NET connections to local carriers. No grey routing.
Virtual Mobile Numbers
24/7 x 365 Support
Our bulk SMS service is prepaid. No need to worry about monthly contracts or commitments.
Ease of Use
All our SMS solutions are designed to be easy to use. Choose from an intuitive web interface, REST SMS API, or an extensive selection of integrations to connect with your pre-existing tech stack.