Thank you for considering our SMS Messaging services. We are committed to offering you the best value and service possible.

As part of our commitment, we offer a Price Beat Guarantee to ensure you receive the best deal when comparing our sms rates and services with reputable direct connection providers within the same geographical area. Please read the following terms and conditions carefully before making a claim.

Eligibility: Our Price Beat Guarantee applies to all new customers only.

Comparison Criteria: The comparison must be made with an identical lower SMS rate from a direct competitor offering Bulk SMS Messaging services in the same geographical area. The comparison should include all applicable fees associated with the services being compared.

Direct competitors should offer the following services and requirements:

• ✅ Direct ON-NET connections to the best local and global carriers
• ✅ 24/7 Monitoring & optimised delivery
• ✅ SLA & Support Agreement
• ✅ Data sovereignty and redundancy
• ✅ HIPAA compliance
• ✅ GDPR compliance
• ✅ Free 24/7 customer support

Claim Process: To claim the Price Beat Guarantee, follow these steps:

1. Sign up today by submitting your details here
2. Obtain a current competitor's quote, proposal, or pricing information that clearly outlines the services and associated costs
3. Submit the competitor's quote to our team via email. Please include the following information:
4. Your full name
5. Contact information (phone number and email address)
6. Competitor's name
7. Competitor's quote or proposal in the form of an email, screenshot, or weblink

Valid Quotes: Quotes or proposals from competitors must meet the following criteria:

• The quote must be dated within the last seven (7) business days from the date of your claim submission.
• The quote must clearly outline the services being compared, including quantity, features, and associated fees or charges.
• The quote must be from a reputable direct connection provider in the same geographical area.

Exclusions: Our Price Beat Guarantee excludes the following:

• Quotes from non-direct competitors or resellers.
• Quotes that do not provide sufficient information for a meaningful comparison.
• Quotes that are not recent (dated more than seven business days from claim submission).
• Quotes that are incomplete, inaccurate, or fraudulent.

Price Beat Determination: Our team will review the provided information and verify its accuracy once we receive your claim. If the submitted competitor's quote meets all the requirements and criteria, we will match or beat the competitor's price while maintaining the same level of service and features. The determination of whether to match or beat the price is at our discretion, and looking after your best benefits.

Notification: We will notify you of the outcome of your Price Beat Guarantee claim within a reasonable timeframe after receiving your claim submission. If your claim is approved, we will provide you with the adjusted pricing for our services.

Changes and Discontinuation: We reserve the right to modify or discontinue the Price Beat Guarantee program without prior notice.

General: By participating in the Price Beat Guarantee program, you agree to abide by these terms and conditions. Our decisions regarding the Price Beat Guarantee, including eligibility, approval, and pricing adjustments, are final.

For any questions or further assistance regarding our Price Beat Guarantee, don't hesitate to contact our marketing support team at marketing@burstsms.com.

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